Companies already using ARC systems to manage real operations.
ARC Solutions supports real service businesses with practical systems for daily work, customer updates, billing, and operational control.
Perri Watch Repairs
Uses ARC systems to support specialist service operations and customer workflow visibility.
DCLAB Digital
Uses ARC systems to manage digital service operations and client-facing workflows.
Everything your team needs to resolve requests and move work forward.
Inspired by modern service-management platforms, ARC brings tickets, bookings, workflow, documents, billing, and customer communication into one operational surface.
Job and request management
Track work from intake to completion with statuses, customers, notes, files, invoices, and history in one place.
Configurable workflows
Adapt ARC to watch repair, dental operations, alterations, or other service businesses without rebuilding the system.
Customer communications
Centralize customer conversations, with WhatsApp Business Cloud API integration prepared for live messaging.
Bookings and availability
Manage appointments, team schedules, customer details, and service context from a shared calendar workflow.
Invoices and billing
Create invoices, manage customer billing records, and control tenant subscription plans from the platform area.
Visibility and reporting
Use dashboards and operational summaries to see workload, storage, support, plan requests, and team activity.
A clean command center for every request, job, booking, and customer update.
See how ARC brings request intake, job progress, approvals, invoices, documents, and customer communication into one operational workspace.
Prioritized queues
Give managers and staff a focused list of the next jobs, blocked work, overdue actions, and customer replies.
Customer timeline
Keep notes, documents, approvals, invoices, and messages connected to the customer record.
Workflow visibility
Show every step from capture to resolution so the team knows what changed and what happens next.
Request intake
Capture customer requests from forms, staff entries, and service workflows.
SLA-style tracking
Monitor status, ownership, waiting reasons, and completion progress.
Approvals and billing
Move from quote to approval, invoice, payment follow-up, and completion.
Automation path
Prepare the workspace for templates, AI summaries, reminders, and routing.
Design the process once, then let the team work from a clear queue.
ARC keeps operational flow visible: intake, assignment, status changes, customer updates, documents, quotes, invoices, and support requests. As the platform grows, these surfaces are ready for AI summaries, templates, and workflow automation.
1. Capture
Customer request, booking, job details, files, and communication enter the workspace.
2. Route
Assign the right user, bench, department, module, or service workflow.
3. Resolve
Track status, notes, invoices, documents, approvals, and customer updates.
4. Improve
Use dashboards, support history, and plan data to make better operational decisions.
Ready for the tools service businesses already use.
Choose the SaaS workspace for your business.
Watch Repair Management
Workshop management for watch repair businesses: customers, repairs, quotes, labels, invoices, calendar, and technician workflow.
Dental Practice
Dental practice workflow for patient cases, appliances, treatment repairs, lab work, appointments, invoices, and customer portal support.
Dress Alteration Booking
Online booking and workflow management for clothing alterations, bridal fittings, bespoke tailoring, garment restoration, and sewing classes.
Clear monthly subscription options for growing teams.
ARC is priced to stay accessible for small and medium companies. There is no annual lock-in: tenants choose a plan, pay monthly, and keep access to the system while the selected plan is paid and the account remains in good standing.
Starter
- 5 users
- 200 repairs/month
- 10 GB storage
Professional
- 15 users
- 600 repairs/month
- 50 GB storage
Business
- 25 users
- 1000 repairs/month
- 150 GB storage
Scale
- 50 users
- Unlimited repairs
- 300 GB storage
Smooth onboarding with a practical setup path.
ARC can prepare the tenant workspace, branding, modules, plans, user roles, domain, SSL, WhatsApp setup, and operational templates before your team starts using the system.
Kick-off and business workflow review
Tenant, modules, roles, and branding setup
Domain, SSL, email, and WhatsApp preparation
Team training and go-live support
"ARC is built around the daily reality of service teams: jobs, bookings, customer updates, invoices, and accountability."
"Start with a focused product, then expand modules as the business needs more visibility and automation."
"The SaaS platform gives ARC central control over tenants, subscriptions, support, documents, and deployment notes."
Start your ARC Solutions SaaS purchase.
Submit a request and ARC Solutions will confirm product setup, plan, tenant access, billing, onboarding, domain, and WhatsApp requirements. The SaaS is designed to be affordable for small and medium companies, with monthly access based on the plan selected.